TECHNICAL MANAGEMENT

Enhancing Your Technical Expertise

Simplifying your complex solutions both now and in the future

Talk to a Technical Management Expert

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Technical Solution Ownership - An Extension of Your IT Team

Technical Management simplifies and streamlines your complex projects. We will reduce the burden on your internal resource during your transition and transformational initiatives. Your Technical Manager will enable your solution to evolve based on your unique businesses requirements.

The Benefits of
GTT Technical Management

TECHNICAL ADVOCACY

Partnering with you and your team. Ensuring the solution meets your business needs – both now and as they develop.

GUIDE - DESIGN - PLAN

Detailed planning and design, followed by execution. Ensuring it doesn’t “just work”, but works exactly as you need it to.

CONTINUOUS OPTIMIZATION

Proactive investigation to optimize your network and identify Shadow IT. Thorough technical reviews including recommended actions.

HOLISTIC VIEW

Maintaining a detailed view of your business and the complete solution. Providing assistance with any issues and changes required.

WHY GTT TECHNICAL MANAGEMENT?

Related Services

Project Management

Establishing a governing project methodology. Your Project Manager ensures the successful deployment of your complex solutions with well-defined milestones along the way. Identifying risks and adapt to your changing needs, ensuring successful and timely installation.

Service Management

Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. We proactively identify areas for improvement to optimize your business operations. Establishing governance and service management principles.

Customer Incident Management

Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence.

Program Management

Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, helping execute your key transformation initiatives.